Ecommerce Platform & Technology
Robust infrastructure, such as utilities and security, is fundamental to any store. We provide a scalable, stable, and secure platform on which we build your branded webstore.
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Design & Development
High end stores, from façade to lighting to layout, need to support and enhance the specific image the brand and products within convey. Our team of experts builds a fully customized webstore featuring only your products that reinforces and elevates your brand.
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Merchandising
Just like the visual teams that create the most engaging window displays, our merchandising professionals showcase your products in their best light. And through careful promotional planning and analysis, they drive the performance of your webstore.
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Marketing
Our marketing team promotes your products to qualified shoppers through a suite of innovative programs designed to drive incremental sales.
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Inventory Forecasting
Like a traditional retailer, we buy your products and store them in our climate-controlled, secure warehouse. We stock your full product line, and carefully manage inventory to ensure we never run out of your products.
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Customer Service & sales
The best high end retailers understand the value of customer service and the impact it has on brand perception and repeat business. Our culture of professionalism and courtesy sets the tone for each customer interaction.
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Fullfillment
The customer experience is not over until your product is safely in your customers' hands. We inspect 100% of orders for accuracy and fulfill with efficiency and speed to ensure that every customer interaction is exceptional.
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We create and manage the official online stores of recognized, global brands who choose to remain focused on their core competencies of product development, manufacturing, and distribution of product through retail channels. These partners appreciate that every consumer interaction impacts overall brand perception, and trust SureSource to provide their online shoppers with a premium customer experience.
We operate independent online stores, each dedicated to selling a brand's full product line directly to their consumers, complementing that brand’s current efforts of selling through traditional retail channels. We build and manage these stores on our industry-leading ecommerce platform; our development, design, and merchandising teams focus on reinforcing the partner’s brand across all touch points. Our inventory forecasting team ensures that we always maintain adequate stock in our climate-controlled distribution center. Our marketing group drives new customer acquisition by promoting our partners' products in new channels, and our knowledgeable customer care representatives field inquiries and place orders with professionalism and courtesy.
Leveraging our significant investments in infrastructure, human capital and vendor relationships allows us to build and manage online stores more efficiently and provide a higher level of customer experience than any one company would be able to achieve on its own. And our unique business model negates the need for monthly or annual fees as we are compensated through the retail margin on the product we sell.